Returns & Exchanges
At StarlandUS, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure you feel confident and stylish in every piece you purchase from our collection.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all garment tags are attached and the packing slip is included inside.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing